Supervisor Effectiveness Tips & Tools

15 July, 2010 (21:30) | Blog | By: admin

How important is it to evaluate your effectiveness? I would say it is up there with taking responsibility for your health. High on the list!

Here’s a profile of the ideal supervisor which was developed by a group of supervisors participating in a training workshop on discipline at Brookdale Hospital Medical Center.

When supervisors were asked to identify what they “feel are the ten major functions of an effective supervisor,” and to rank the functions in order of importance, they came up with the following list:

1. Delegates authority in areas affecting their work

2. Consults with subordinates before making decisions pertaining to their job responsibilities

3. Gives employees the reasons for implementing decisions.

4. Doesn’t play favorites.

5. Praises excellent work.

6. Reprimands subordinates who fail to observe the proper chain-of-command relationships.

7. Never reprimands or disciplines in front of coworkers.

8. Encourages employees to offer their opinions and criticisms of supervisory policies.

9. Listens to employees’ explanations before placing blame in disciplinary situations; accepts reasonable explanations, not excuses.

10. Obeys all the rules that subordinates are expected to obey.

This is a great checklist for you to use when scrutinizing your effectiveness. Try on this Leadership Quiz.

Leadership Quiz: How do you spell leadership? INFLUENCE
1. I have a clear understanding of what I need to do each day.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

2. I delegate tasks to employees and then get out of the way and let them do it.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

3. I use a daily, weekly, monthly and quarterly scheduling system.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

4. My goals for the department are clear to my employees.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

5. My employees know how they will be rewarded.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

6. I’m viewed by my employees as a fair and respectful supervisor.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

7. I keep my employees informed about changes, issues, and good news.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

8. I listen first to understand what is being told to me before I speak.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

9. I’m a lifelong learner. I understand that being a supervisor is a learned skill.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

10. I know the signs of burnout and I have the means and skills to reduce my stress.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

11. My employees know what is expected of them.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

12. I seek the opinions and ideas of my employees before decisions are made.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

13. I seek out mentors and good supervisory role models to help me learn how to be my personal best as a supervisor.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

14. I own my mistakes in front of the team and use these experiences as learning opportunities.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

15. I abstain from gossip and make it a point to stop it when I’m aware of it.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

16. I assume goodwill on the part of employees and colleagues. I seek to find the truth before I confront.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

17. I strive to develop each employee so they can reach their personal best.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

18. I do not punish employees who take risks, but instead use mistakes as lessons learned.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

19. I work to understand the diversity of the people I work with; how that diversity affects their decisions, behavior and thoughts about work.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

20. I made myself available to all employees dependant on their needs.
1           2          3          4         5           6           7           8           9           10
Need                                         In Development                                       Doing
Improvement                         but Needs Work                                       This

 

Honey Shelton President InterAction Training Systems Honey is a nationally sought after sales and service consultant, speaker, coach and trainer. Visit her Website at www.interaction-training.com or contact her at 1.800.324.9193.

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