Helping millennials chart today’s financial waters

December 21, 2015

Written by Banking Tech Bassem Bouzid is SVP and managing director, EMEA, at Diebold Millennials – those highly sophisticated, tech-savvy men and women born between 1980 and 2000 – present enormous opportunities for banks and other financial institutions. Yet to be successful, these businesses must understand and meet the needs of a generation that grew […]

Mobile Banking to Hit 1 Billion Users in 2015

December 14, 2015

 By Kim S. Nash   A customer uses an Apple Inc. Apple Watch to pay via the Apple Pay system, from their Nationwide account, at the check-out till inside a Pret A Manger Ltd store in London, July 14, 2015. Chris Ratcliffe/Bloomberg News The number of people accessing bank accounts through smartphones and other mobile […]

Online Banking Security Depends on Institutions, Consumers

December 14, 2015

By Margarette Burnette Financial institutions are under constant threat of data breaches, with attacks happening about once a week, according to the Identity Theft Resource Center. And when you consider news about a breach at the Federal Reserve Bank of St. Louis this year and a massive JP Morgan Chase computer hack in 2014, it’s […]

Faceless Gimmicks Won’t Help Banks Keep Wealthy Clients

December 14, 2015

By Kevin Tynan Kevin Tynan is senior vice president of marketing at Liberty Bank in Chicago. Satisfaction and loyalty scores of high-balance account holders are the lowest of any customer segment and have been for years. But banks should avoid the temptation to rely on rewards programs and other perks to keep their wealthy customers […]

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