NorthBay Bancorp Chooses CoreTrac to Better Manage Customer Relationships
Austin, Texas-September 1, 2002–CoreTrac, Inc. (www.coretrac.com), a provider of
opportunity management solutions for small and medium-sized
financial institutions, announced today that NorthBay Bancorp
has chosen CoreTrac’s opportunity tracking solution,
ResourceOne, to provide superior customer service capabilities.
North Bay Bancorp is a holding company for The Vintage Bank of
Napa, California and Solano Bank of Solano County, California.
North Bay Bancorp is based in Napa, California.
The Vintage Bank
operates four offices in Napa County--a main office and two
branches in the city of Napa and a branch in St. Helena. Solano
Bank operates four offices in Solano County--a main office in
Vacaville and branches in Fairfield, Vallejo and Benicia. Stock
of North Bay Bancorp is quoted on the Over-The-Counter (OTC)
Bulletin Board, Symbol NBAN.OB.
The Vintage Bank, with over $250,000 in assets, and Solano
Bank with over $50,000 in assets needed a way to track and
manage opportunities. They plan to use ResourceOne as a core
tracking system for lead referrals, sales incentive programs,
and monthly, quarterly and annual sales progress. “ QUOTE ”
Their goal is to increase referrals and sales while initiating a
new sales culture within their organizations. Using ResourceOne,
Vintage and Solano Bank will also convert a manual lead tracking
process to an automated system that will allow the bank’s loan
officers and personal bankers to qualify leads and focus on
those particular prospects.
About Northbay Bancorp
Napa, California-based, North Bay
Bancorp is a community bank holding company. Its subsidiary
banks include The Vintage Bank and Solano Bank. North Bay
Bancorp’s vision is to grow rapidly while generating high
performance operating results by capitalizing on the inherent
strengths of both smaller community banks and larger
institutions. North Bay Bancorp’s stock is listed on the NASDAQ
National Market under the symbol NBAN. Additional information
about Northbay Bancorp can be found at
www.northbaybancorp.com.
About CoreTrac
CoreTrac, Inc. is a privately
held corporation headquartered in Austin, Texas. The company is
dedicated exclusively to providing a simple and affordable
Customer Relationship Management (CRM) solution to community
financial institutions.