NorthBay Bancorp. Chooses CoreTrac to Better Manage Customer Relationships

1 September, 2002 (21:35) | Press Releases | By: admin

Austin, Texas-September 1, 2002–CoreTrac, Inc. (207.58.155.90/~coretrac), a provider of opportunity management solutions for small and medium-sized financial institutions, announced today that NorthBay Bancorp has chosen CoreTrac’s opportunity tracking solution, ResourceOne, to provide superior customer service capabilities. North Bay Bancorp is a holding company for The Vintage Bank of Napa, California and Solano Bank of Solano County, California. North Bay Bancorp is based in Napa, California.

The Vintage Bank operates four offices in Napa County–a main office and two branches in the city of Napa and a branch in St. Helena. Solano Bank operates four offices in Solano County–a main office in Vacaville and branches in Fairfield, Vallejo and Benicia. Stock of North Bay Bancorp is quoted on the Over-The-Counter (OTC) Bulletin Board, Symbol NBAN.OB. The Vintage Bank, with over $250,000 in assets, and Solano Bank with over $50,000 in assets needed a way to track and manage opportunities. They plan to use ResourceOne as a core tracking system for lead referrals, sales incentive programs, and monthly, quarterly and annual sales progress. “ QUOTE ” Their goal is to increase referrals and sales while initiating a new sales culture within their organizations. Using ResourceOne, Vintage and Solano Bank will also convert a manual lead tracking process to an automated system that will allow the bank’s loan officers and personal bankers to qualify leads and focus on those particular prospects.

About Northbay Bancorp

Napa, California-based, North Bay Bancorp is a community bank holding company. Its subsidiary banks include The Vintage Bank and Solano Bank. North Bay Bancorp’s vision is to grow rapidly while generating high performance operating results by capitalizing on the inherent strengths of both smaller community banks and larger institutions. North Bay Bancorp’s stock is listed on the NASDAQ National Market under the symbol NBAN. Additional information about Northbay Bancorp can be found at www.northbaybancorp.com.

About CoreTrac

CoreTrac, Inc. is a privately held corporation headquartered in Austin, Texas. The company is dedicated exclusively to providing a simple and affordable Customer Relationship Management (CRM) solution to community financial institutions.

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