Archive for tag: Banking CRM software

The Role of Big Data in Monitoring Real-Time Payments Fraud

August 29, 2014

By Mike Urban Predictive and behavioral analytics hold the key to tracking fraud in a real-time payments environment. The US Federal Reserve announced in early 2014 plans to update the financial services infrastructure to accommodate faster payments, even a path to real-time funds transfer. This is a noble goal, but real-time payments could come with […]

Internet banking still No. 1 but slips in popularity

August 29, 2014

By Becky Yerak – Chicago Tribune Reporter Consumers are banking less often on desktop computers, as an increasing number of people turn to mobile phones, ATMs and even branches to handle their finances, a survey released last week shows. Asked which methods they “use most often” to manage their bank accounts, the Internet led the […]

Is 2014 the Year of Mobile Banking?

January 3, 2014

By Mike Strange As we gear up for a new year, I always find it interesting to look back on the growth and trends of the previous year to see what has changed and to get better insight on where we are headed. To say 2013 was good for mobile would be quite an understatement. […]

How CRM Technology Can Change the Way Banks Do Business

September 11, 2013

By Joel Boniske – CPA Customer relationship management (CRM) is one of the most important phrases in the banking industry – or at least it should be. In today’s banking world these words should be linked with the following phrase: “Gain a competitive advantage by identifying, attracting and retaining profitable clients.” Banks today are still […]

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