Archive for tag: Beyond the Bank

What’s new from Consumer Electronics Show

January 20, 2014

Some of the ideas are out there, but shaping your customers’ expectations By Dan Fisher The International Consumer Electronics Show is my second Christmas, and this year’s record-breaking show did not disappoint. The Las Vegas mega-event showcases some of the greatest ideas that land on the shelf and take money out of your wallet. It […]

Knowing your customer…. What a concept!

October 11, 2013

By  Dan Fisher When was the last time you sent a product survey to your business and retail customers asking them what they wanted from their financial institution? Seriously, have you ever surveyed the customer for product feedback and distributed their responses to the management team BEFORE you went away to your strategic planning retreat? […]

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