Archive for tag: Blogs

Why Big Data Will Not Solve Your Problems

November 8, 2013

‘Big Data’ is wonderful but rarely do banks apply it at the branch level, where it could really do some good. BY WILLIAM WEIDMAN Having more data is unquestionably valuable, but data has been “Big” for a long time now and simply collecting huge volumes of data does not give you a competitive advantage. Where […]

Knowing your customer…. What a concept!

October 11, 2013

By  Dan Fisher When was the last time you sent a product survey to your business and retail customers asking them what they wanted from their financial institution? Seriously, have you ever surveyed the customer for product feedback and distributed their responses to the management team BEFORE you went away to your strategic planning retreat? […]

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