Archive for tag: Channel Integration

Top Ten Predictions for Customer Communications Management

June 27, 2014

By Scott Draeger, GMC Software Technology Ten trends to watch out for in customer communications management software as customer expectations continue to evolve. Customer Communications Management (CCM) is a vital component of any business. Last November, we saw the first Gartner Magic Quadrant for CCM, highlighting just how significant this software market has become. In […]

Digital Banking Investments Continue to Trail Behind Consumer Usage

June 15, 2014

By Stephen Bohanon, Alkami Technology Some key considerations for banks pursuing an omnichannel strategy. According to a 2014 Pew Research report, 69 million consumers bank online. In addition, 15 million of those consumers – and rising – use their mobile devices to log into their accounts, check balances, view history, transfer money, view check images […]

Visit Us On FacebookVisit Us On TwitterVisit Us On LinkedinVisit Us On Google PlusCheck Our Feed