Archive for tag: Collaborative Innovation

Better Customer Experience: It’s In The Details

November 22, 2013

By Jonathan Camhi A differentiated customer experience is increasingly becoming a key competitive advantage in financial services, but banks need to change how they innovate to achieve that differentiation, says Eric Disend, a partner and leader at Capco Digital. “I’ve often seen where a team gets a great idea and a project gets started, and […]

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