Archive for tag: Community Bank CRM

Cobol – do banks speak our language?

October 5, 2015

Graham Smith is a director of Certeco By Banking Tech With yet another banking glitch affecting UK customers last month, the answer to the headline question must be an emphatic “no”! And with banking IT  failures happening on a seemingly weekly basis, we perhaps should be examining the language they speak more closely, writes Graham […]

Consolidation has changed the banking industry nationwide, and Birmingham is no exception

October 5, 2015

Michael Seale – Reporter – Birmingham Business Journal According to a story from the Charlotte Business Journal, bank consolidation – which has been prevalent over the last two decades, will continue over the next 20 years, and should continue to impact the banking scene locally. BB&T Chairman Kelly King said on CNBC’s business program “Squawk […]

Why we should put a mobile wallet in every pocket

August 1, 2014

By Gautam Jain – Gautam Jain is head of global client access, transaction services at Standard Chartered   The mobile wallet is having a transformative effect on people’s lives in developing countries, bringing safer, faster, easier financial services to the people who need it most, writes Gautam Jain, global head of client access transaction banking […]

Q&A: BankMobile’s Luvleen Sidhu On Connecting With Gen Y Customers

August 1, 2014

By Jonathan Camhi Luvleen Sidhu, chief strategy officer of BankMobile, a division of Customers Bank with a mobile banking platform targeted at millennials, talks about some keys to attracting Gen Y consumers. Research has shown that banks struggle to appeal to millennials, who often view alternative financial services providers like PayPal favorably. Earlier this year […]

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