Archive for tag: Compliance Management System

They are Watching You: How to Handle Complaints

November 11, 2013

By: Thomas Grundy Since opening its doors in July 2011, the Consumer Financial Protection Bureau (CFPB) has gone the distance to make sure consumers of financial services know they can lodge complaints pertaining to a broad range of financial products and services. The CFPB receives complaints from consumers concerning credit cards, mortgages, bank accounts or […]

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