Archive for tag: Customer Dissatisfaction

Community Banks Can Gain From Large Bank Customer Dissatisfaction: Survey

March 14, 2014

By Bryan Yurcan A recent poll of large bank customers found dissatisfaction with their primary bank, but a lack of willingness to switch. Nearly half of customers of large national banks report not feeling loyal to their primary bank, according to the Consumer Banking Insights Poll. The poll of 1,000 bank customers was conducted online […]

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