Archive for tag: Customer touch-point

Think radical, think Banking as a Service (BaaS)

July 22, 2014

What if you were to think about traditional banking upside down You have been running the huge back-end called banking which is both complex and regulated. And you also interact with the consumers directly. The customer touch-point has over time become much dependent on technology. Can you think of giving up customer centric structure to […]

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