Archive for tag: Regulation

Regulatory Screening: False Positives and Their Customer Experience Impact

May 5, 2014

By Jonathan Camhi False positives in AML and sanctions screening cause headaches for bank customers, and banks can take simple steps to fix it. Often when banks talk about the impact of false positives in their AML and sanctions screening programs, they talk about the bottom line. That bottom line is this: banks lose money […]

New Capital Rule Could Cost CUs $7.3 Billion: CUNA

February 14, 2014

By Ray Birch WASHINGTON—CUNA is confirming what several analysts have already told Credit Union Journal: that NCUA’s proposed new risk-based capital rule will cost many credit unions a lot more to maintain healthy capital cushions needed for growth-in fact, a net $7.3 billion more. CUNA examined 2,504 federally insured credit unions with more than $40 […]

They are Watching You: How to Handle Complaints

November 11, 2013

By: Thomas Grundy Since opening its doors in July 2011, the Consumer Financial Protection Bureau (CFPB) has gone the distance to make sure consumers of financial services know they can lodge complaints pertaining to a broad range of financial products and services. The CFPB receives complaints from consumers concerning credit cards, mortgages, bank accounts or […]

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