Archive for tag: Video Tellers

Lessons from a Small Bank that Embraced Video Tellers

August 1, 2014

By Mary Wisniewski Banks pondering whether to install video teller machines — ATM-like kiosks that connect remote tellers or financial specialists with customers — can learn a lot from the experience of Ion Bank. The Connecticut community bank, formerly Naugatuck Savings Bank, began investing in video tellers in 2012 to keep pace with larger rivals. […]

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